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Wuhan Novel Coronavirus - travellers who develop relevant symptoms, however mild, within 14 days of returning from mainland China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau should self-isolate at home immediately and call NHS Direct Wales on 0845 46 47 or phone 111.  Travellers from Wuhan and Hubei province should self-isolate for 14 days, even if they do not have symptoms, due to the increased risk from that area.

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Out of Hours Service - The number to call is 111. Click here for more details.

Please note: The Belmont Surgery will no longer be open on a Friday afternoon as of September 2019

Important Information On How To Order Medication

This section gives information on how to order ANY medication. It doesn’t matter whether it is medication on repeat, acute, something you are trialling with the GP, something you had a year ago or something you have just forgotten to order. The process is always the same.

How To Order

Place your ticked repeat slip in the wooden collection box in the foyer. Do Not hand in to the dispensary.


Write your name, date of birth and what you need on any slip of paper and place it in the wooden collection box in the foyer. Do Not hand in to the dispensary.


Email your name, date of birth and what you need to:


Requests MUST be put in writing.  We CANNOT accept medication requests of any kind over the phone.


Please remember that all prescription requests take

48 working hours

to process

We cannot guarantee the availability of any prescription if this 48 hour requirement is not adhered to.


This 48 hours is used to check if the item requested is okay to be issued and that any required monitoring is up to date. The prescription is then printed and sent to the GP for signing. The GP will make similar checks before signing the prescription and returning it to the dispensary. If the request is for something not on repeat the GP will need to investigate further before authorising a prescription. This process takes place between surgeries and house calls.


Prescriptions will be available for collection after 4pm on the designated day or any time thereafter.


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