How to Request an Appointment

You can request an appointment in the following ways:

• Online by visiting the Consulting Room
• By visiting www.app.nhs.wales/login
• By calling the practice 
• By visiting the practice

Consultations with the doctors and nursing staff are by appointment only.

Urgent Appointments

Every effort will be made to offer you an appointment at your convenience and with the doctor of your choice but, due to the varying hours worked by the individual doctors, this is often not possible.

If, of course, you feel that your problem is urgent and you need to be seen the same day, the receptionist will fit you in as an ‘extra’ at the end of the doctor’s clinic. Please do not abuse this system as the ‘extra slots’ are there to accommodate patients with genuine urgent needs.

Checking In

As appointments are held on our computer system, it is important to check in on arrival so that the GP or nurse knows that you have arrived. You can do this by either using the touch screen automated arrivals system or, if you prefer, by going to reception.

Cancelling an Appointment

If you are unable to keep your appointment, please let us know as soon as possible as appointments are in great demand and another patient could be seen in your place.

To cancel, you can:

• Fill out our cancel an appointment form
• Visit our online services
• Call us at War Memorial Health Centre on 01873 810255 or Belmont Surgery on 01873 830589